Division of Information Technology
    Enterprise Systems
    Last modified: 2/14/2011 3:03:26 PM
    Enterprise Systems Office

    Sasscer Administration Building, Room 135
    14201 School Lane
    Upper Marlboro, MD 20772

    Phone: (301) 952-6025
    Fax:     (301) 952-6211
     

    Mission Statement
    The Technology Enterprise Systems office provides systems planning and architecture, systems administration and identity & access management services to PGCPS employees, contractors and students in order to optimize Information Technology (IT) resource utilization, improve systems availability and performance and to ensure timely and secure access to various enterprise systems.
     

    Services Provided 

    CORE SERVICE 

    DESCRIPTION 

    Enterprise Systems Planning & Architecture  

    Develop a technology architecture that provides adequate capacity to support  and appropriate access and availability from any Internet connected computing device for all employees, students, parents, contractors and vendors using our enterprise applications such as Oracle E-Business Suite, Student Information System, Data Warehouse, Google Apps, etc. 

    Enterprise Systems Administration  

    Installation and maintenance (patching/upgrading) of applications, databases, middleware, operating systems and the tools that support the district’s enterprise applications namely Oracle E-Business Suite, Student Information System (SIS), Google Apps, and the Data Warehouse. This service also covers storage management, backup & recovery; and performance tuning to ensure system optimization and availability. 

    Enterprise Identity & Access Management  

    Includes (1) Using Oracle Identity Manager to provision and de-provision user accounts based on systems of record such as Oracle Human Resources and SIS. (2) Setting up role, responsibility and attribute based access control to Active Directory, Oracle E-Business Suite, SIS and Data Warehouse; and to externally hosted applications such as Google Apps and Skillsoft Learning Management System. (3) Managing enterprise single sign-on.