What to Expect On Your First Visit 

            All the counseling centers are free walk-in centers.  This means any family with a student in Prince George’s County Public Schools is eligible to come to the center without an appointment for the first visit. All services are free.  

            It is important to sign in with the receptionist when you arrive and let her know that you are new.  Everyone will have an Intake Interview with a staff member and have time to look over the materials in the Parent Resource Center.  If you are unable to have a counseling session on your first visit to the center, the receptionist will schedule an appointment time for you for the following week.  You should sign in and provide all the requested information each time you attend the Center.  Be sure to include the names of ALL children attending with you, even if they are not seeing a counselor.

What Happens Next?

             The receptionist will give you a Student Information Form to complete. While at the Center, please take some time to look at the materials available in the Parent Resource Area.  Feel free to take home any pamphlets that you find helpful.  If you need information on a topic, be sure to ask the Parent Facilitator for assistance.

            The Parent Resource Area also has a Student Activities Area where your children may quietly wait for you while you talk with the staff.  In the Student Activities Area there are reading materials, art supplies, puzzles and games that the students may play with while they are waiting to be seen.  Please explain to your children that they must remain in the Student Activities Area while you are with a staff member.  Any child who is unable to do so will need to remain with his/her parent. Please be sure to have your children take care of any lavatory needs before leaving them in the Student Activities Area, as we are unable to supervise young children outside of the Student Activities Area. 

             Prior to beginning counseling, you will have a brief Intake Interview.  At that time, you will be asked a few basic questions about the concerns that brought you to the Center, and what you hope to accomplish in counseling.  Following your Intake Interview, an appointment will be made for your first counseling session.  The counselor sets this time aside especially for you and your child.  Please be on time for your appointment.  The counselor cannot hold your appointment for more than 10 minutes.  If you must cancel an appointment, please call the main Center number at 301-749-4567.  Your counselor will be in contact with you prior to the next week to reschedule your appointment if you wish.  Please do not call the school.  They will not be able to assist you.

             If you have additional questions, please feel free to ask any of our staff for help.  We welcome you to the Walk-In Student Counseling and Family Support Centers.  We hope to make a difference for you and your children.  

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