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Telecommunications Services

Bonnie Johns Center, Room 211
Landover, MD 20785
Phone: 301-386-1612
Fax: 301-386-1647


William Brown
Director, Telecommunications
Mission
The Office of Telecommunications Services is committed to provide service in an effective manner that meets or exceeds the needs of students, faculty and staff in the areas of User Support. Network Support Services is committed to maximizing our customers’ productivity, computer knowledge, and self-reliance through first class service and support.
The following departments provide a wide range of support services:
Call Center (Help Desk)
301-386-1549		 Contact this office is you are having a technical problem or not connecting to the network.
Network Operations
301-386-1549		 This office creates and maintains the network connections for the Wide Area Network (WAN) and all Local Area Networks (LAN).
Contact this office for assistance with your network connectivity concerns.
Telecommunications Designs
301-925-2890		 Contact this department for information related to wiring and connectivity of a room or building to the wide area network.
Telephone Services
301-925-2890		 For problems concerning telephone service, email teleserve@pgcps.org or call 301-925-2890
 
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  Updated: 03/27/2007
14201 School Lane
Upper Marlboro, MD 20772
Web page by Valerie T. Low,
AIS Training and Support Specialist