| Type of Concern | Step 1 | Step 2 | Step 3 | Step 4 | |
|---|---|---|---|---|---|
| Academic Concerns - Curriculum - Materials of Instruction - Grading Policies |
Classroom Teacher | Professional School Counselor Assistant Principal Principal |
Curriculum and Instruction | Chief Academic Officer | |
| Concerns & Policy & Procedures | report your concern to the Principal or Department Supervisor | use the steps in the Guide to Resolving Questions and Concerns | click on Area Resolution Specialist to submit a concern | Area Resolution Specialist will facilitate a resolution | |
| Guidance - College Admissions - Family Concerns - Social/Emotional Concerns - Student Transcripts |
Professional School Counselor | School Administration & Support Team | Division of Student Services and Special Education | Chief of Student Services and Special Education | |
| Health and Medical Concerns | Professional School Nurse (School Based) | Nurse Manager of School Area | Health Services Specialist for School Area | Supervisor of Health Services | |
| Homeless | Principal | Homeless Office | Office of Appeals | Board of Education | |
| Maintenance | Principal | Maintenance Office | |||
| Special Education Concerns | Classroom Teacher Special Education Teacher Special Education Chair Professional School Counselor |
Assistant Principal Principal |
Assistant Supervisor for Compliance | Compliance Officer Director of Special Education |
|
| 504 Concerns | School Counselor (504 Case Manager) |
504 Building Facilitator (Designated Asst. Principal) |
School Principal | 504 Coordinator | |
| Transportation | Assistant Principal Principal |
Transportation Office | |||
| Tuition Waivers/Kinship Care | Office of Pupil Accounting | Office of Appeals | Board of Education | ||
| DISCIPLINE |
|||||
| Short Term Suspension | Principal (requests suspension of 1-3 days) | Pupil Personnel Worker (review) | Student Services | ||
| Long Term Suspension / Expulsions | Principal (requests suspension over 3 days) | CEO's Designee (holds suspension conference) | Office of Appeals | Board of Education | |
| TRANSFERS | |||||
| General Transfer or Before & After Care Transfer |
Office of Student Records, Transfers, and Archival Services | Office of Appeals | Board of Education | ||
