| Type of Concern | Step 1 | Step 2 | Step 3 | Step 4 |
|---|---|---|---|---|
| Academic Concerns - Curriculum - Materials of Instruction |
Classroom Teacher | Professional School Counselor Assistant Principal Principal |
Chief Academic Officer | |
| Grading Administrative Procedures | Classroom Teacher | Professional School Counselor Assistant Principal Principal |
Instructional Director | Chief Academic Officer |
| Concerns About Policies or Procedures | Report your concern to the Principal or Department Supervisor | Review this chart to see if your specific concern is included elsewhere for a more direct resolution. | Use the Area Resolution Services Form to Submit Concern | Area Resolution Specialist will facilitate a resolution |
| School Counseling - College Admissions - Family Concerns - Social/Emotional Concerns - Student Transcripts |
Professional School Counselor | School Administration & Support Team | Division of Student Services | Chief of Schools |
| Health and Medical Concerns | Professional School Nurse (School Based) |
Nurse Manager of School Area: |
Health Services Specialist for School Area |
Supervisor of Health Services |
| Homeless | Principal | Homeless Office (McKinney Vento Program) | Office of Appeals | Board of Education |
| Maintenance | Principal | Maintenance Office | ||
| Special Education Concerns | Classroom Teacher Special Education Teacher Special Education Chair Professional School Counselor |
Assistant Principal Principal |
Keith Marston, Acting Compliance Supervisor |
Associate Superintendent-Special Education |
| 504 Concerns | School Counselor (504 Case Manager) |
504 Building Facilitator (Designated Asst. Principal) |
School Principal | Supervisor of 504 Services |
| Transportation | Assistant Principal Principal |
Transportation Resolution System | Transportation Office | |
| Tuition Waivers/Kinship Care | Office of Pupil Accounting | Office of Appeals | Board of Education | |
| DISCIPLINE |
||||
| Short Term/Long Term Suspension | Principal (requests suspension of 1-10 days) | School's Assigned Pupil Personnel Worker | Student Services | |
| Extended Suspensions/Expulsions | Principal (requests suspension over 10 days) | CEO's Designee (holds suspension conferences over 10 days) | Office of Appeals | Board of Education |
| TRANSFERS | ||||
| General Transfer or Before & After Care Transfer |
Office of Student Records, Transfers, and Archival Services | Office of Appeals | Board of Education | |
