Position Summary:
Under the direction of the Instructional Supervisor, the Early Childhood Case Technician is responsible for all areas related to Judith P. Hoyer Family Learning Center (Judy Center) case management, outreach initiatives, and the maintenance and evaluation of data.
Duties and Responsibilities:
- Provides overall case management for children/families; coordinates services, conducts home visits, attends IEP/SST meetings, maintains telephone logs that document contact with families, and maintains written case management reports and file logs;
- Performs family outreach by pursuing families, following up on leads, etc. Advises families of available services and coordinates services as needed;
- Updates, tracks, and maintains the program database; responsible for the following MSDE evaluation components;
- Assists with the identification of children participating in the meals program;
- Implements a family case management plan including family intake, referrals, and intervention;
- Coordinates services with partners and monitor the effectiveness of the various programs;
- Tracks client progress and ensure participation of all partners; maintains daily log of classroom visits and brief observations;
- Provides full day/year round activities and community/outreach initiatives for children from birth to age three;
- Utilizes a database, tracking children/adults receiving case management services and those who participate in events for evaluation purposes; provides information to the Program Manager;
- Maintains the confidentiality of sensitive information and prepare reports using such information as needed;
- Ensures appropriate coordination between families interested in enrolling in multiple programs, e.g., child care, pre-k/kindergarten, and school;
- Assists families with the Child Care Subsidy (child care voucher) application process and all other available services;
- Assists with planning and participates in family nights, parenting seminars, neighborhood festivals, etc.; for evaluation purposes, maintains record of families who attend events;
- Contacts families to remind them of scheduled events and to encourage participation to increase family involvement;
- Attends monthly steering committee meetings, quarterly state-wide Judy Center meetings, and annual leadership meetings with the Program Manager;
- Works closely with pre-kindergarten, local behavior specialists, teachers, and families;
- Provides the Program Manager with a bi-weekly case management status update;
- Participates in the Family Outreach Subcommittee of the steering committee;
- Attends hosted or co-sponsored Judy Center events including periodic evening workshops and events; and
- Performs other work-related duties as assigned.
Qualifications:
- Ability to work collaboratively and cooperatively with program staff, school staff, parents, staff of other community-based agencies, volunteers and community members from different ethnic, racial, and socioeconomic backgrounds;
- Demonstrate ability promoting teamwork in delivering services to children and families;
- Ability to initiate tasks and work with a team and independently with minimal supervision;
- Excellent organizational and record keeping skills; design and maintain electronic data base;
- Demonstrate a high level of human relations, oral, written, communication, planning and organizational skills;
- Assist in providing follow up services to families and children as needed;
- Possess experience in case management and providing direct services to families with young children;
- Ability to maintain sensitive and confidential records and prepare reports from such records;
- Thorough knowledge of McKinney-Vento Homeless Assistance Act, as amended by the No-Child Left Behind Act of 2001;
- Ability to effectively work with principals, specialists and teachers to implement and monitor the program in schools;
- Ability to relate effectively to and work with parents, students, staff and external agency representatives; and
- Ability to work independently and to exercise initiative in carrying out program duties and responsibilities.
Education and/or Experience Requirements:
Graduation from high school or a GED required; Bachelor’s degree from an accredited college or university in early childhood education, social work, human resources or a related field preferred. A minimum of five (5) years of experience with families in a social services setting; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities necessary to perform effectively in the position.
Certification:
None required.
Supervisory Responsibilities:
No direct supervisory responsibilities.
Physical Demands:
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and use fingers, tools or controls. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, the ability to adjust focus, and depth perception. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.
Working Environment:
The work environment characteristics are representative of those an employee encounters while performing the essential functions of the job.
Additional Information:
None.
