Position: Security Monitor - Dispatcher

Position Summary:

Performs monitoring, communication and clerical work involved in the operation of a computerized central alarm station. The incumbent of this position is responsible for an assigned tour of duty monitoring school burglar alarm systems, fire alarm systems and maintaining communication with maintenance and plant operation personnel, and county police and fire departments. Work includes maintaining logs of activities, and general record keeping. Incumbent works under general supervision of the Supervisor of Security Systems. Work is reviewed through appraisal of day-to-day effectiveness. This position requires evening and midnight hours.

Duties and Responsibilities:

• Operates and continuously monitors computerized burglar alarm system to detect any abnormal conditions in schools;
• Dispatches county police when their services are needed;
• Operates base station radio receiving and transmitting equipment to contact maintenance and school bus drivers after hours;
• Receives after hours telephone calls for assistance regarding school personnel or school property and makes appropriate notification;
• In emergencies contacts fire departments, gas or electric companies as appropriate, and keeps supervisors advised;
• Notifies proper personnel in maintenance and plant operation when emergency situations exist and immediate response is required;
• Maintains logs of alarms received and contacts made, and prepares reports;
• Reports any deficiencies in the operation of equipment; and
• Performs related duties as required.

Qualifications:

• Some knowledge of and skills in the operation of a computer assisted dispatch system;
• Skill in operating the less complex types of radio transmitting and receiving computer;
• Some knowledge of modern office practices and procedures;
• Ability to transmit oral messages, and to speak and hear clearly and distinctly;
• Ability to follow oral and written instructions; and
• Good human relation skills.

Education and/or Experience Requirements:

High school graduate with some training and experience in basic radio communication activities and with some clerical and report writing experience; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.

Certification:

None required.

Supervisory Responsibilities:

No direct supervisory responsibilities.

Physical Demands:

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and use fingers, tools or controls. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, the ability to adjust focus, and depth perception. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.

Working Environment:

The work environment characteristics are representative of those an employee encounters while performing the essential functions of the job.

Additional Information:

None.