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Employee FAQs


How do I create a secure password?

  • A password helps you keep your information safe. It should be hard to guess and shouldn't contain personal information like your birth date or phone number. 
  • It should be a combination of letters (upper and lower case), numbers and special characters.  
  • Your password should be unique, and you should use a different password for each of your important accounts. This way if one password is compromised, the others will not be at risk.
  • Length beats complexity.  Longer passwords are more secure than complex ones.  
  • Make passwords that are hard to guess but easy to remember.

How do I keep my passwords secure?

  • DO NOT share your passwords.
  • DO NOT post them in public forums.
  • IF you must write it down (which is not recommended), DO NOT store it in an easily accessible location such as under your keyboard or in your desk at work.
  • DO NOT reuse previous passwords.

How do I change my PGCPS password?

Ensure you are registered for password self-service.  Log into  If it is your first time logging in, you will need to answer some security questions.  These questions will help verify your identity in the event that you forget your password. 

  • If you’ve already registered and wish to change your password, go to  You can access this tool from any device with internet access. 

How do I keep my information protected?

  • DO NOT link your personal accounts to your PGCPS account.  For example: your home alarm, personal credit card, or dating profile.
  • DO NOT access your PGCPS account from a public wi-fi.
  • DO NOT use your PGCPS email address to register on sites that aren’t educational or PGCPS business services.  For example:,,
  • Be mindful when clicking on links or opening documents.  If you are unsure, contact the sender before opening, either by phone or in person.  If the link or document prompts you to enter your PGCPS username and password, be extra cautious.

What should I do if I suspect my password has been compromised?

What should I do if I used my PGCPS email as part of the contact information on a personal account/service/website?

  • This SHOULD NOT happen. This is a violation of the Acceptable Use Policy (Board Policy 0115).  You should change your information on any personal account/service or website to use your personal email address.  Google, Yahoo and AOL are among the most commonly used free Email providers.
  • Use your personal account to sign up for any future personal accounts or services.

Is it OK for me to access my personal accounts/services across the PGCPS network or from a PGCPS device?

  • The PGCPS network and all devices owned by PGCPS are to be used solely for the business and educational services of PGCPS.  They should not be used for any personal business or purpose.

Direct Deposit

When will direct deposit start?

  • The Direct Deposit Program is scheduled to begin as enrollment forms are received and the bank prenotification requirement is met. It will take between 14 to 24 working days from the receipt of the enrollment form to start your Direct Deposit. 
  • During this time, the system requires a process called "prenotification" to ensure that your financial institution's routing number and your account number are properly recognized.

How do I change my direct deposit?

  • Log onto the PGCPS Oracle Self-Service site. Click on the Direct Deposit link and add up to five additional bank accounts to your pay method record by clicking on the Add Direct Deposit button. (See User Guide) You may also complete a direct deposit form and submit it to Treasury Operations along with a picture identification.

When can I update my direct deposit information?

  • You can update your direct deposit at any time up to the Tuesday before a pay date. 
  • The deadline to submit your direct deposit information on a pay week is before Tuesday at 2 pm. 
  • You cannot enter your direct deposit information on the Wednesday, Thursday, or Friday of a pay week.

Who can I contact for additional direct deposit information?

  • You can contact the Treasury Office at 301-952-6070 or via email at

More about Direct Deposit