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Position: Data Operations Partner

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Position Description

Position Title:
Position: Data Operations Partner
Reports To:
Senior Data Operations Partner
Job Code:
75
Classification:
ASASP Unit III
Organization:
Talent Acquisition & Management
Revision/Review Date:
July 10, 2025
Grade:
28

Position Summary:

Under the direction of the Senior Data Operations Partner, the Data Operations Partner serves a key role in the accomplishment of established Human Resources metrics and implementation of best practices supporting the employment lifecycle. The incumbent of this position is responsible for implementing strategic data operations and management programs and processes.  Primary responsibilities include implementation, review and utilization of data contained in Oracle HRMS and other systems of data collection in support of meeting organizational goals and objectives.   The Data Operations Partner will serve as the customer service point of contact for internal and external customers ensuring high quality reporting of Human Resources data.  The incumbent of this position will collaborate regularly with other Human Resources offices and divisions within PGCPS as required to ensure appropriate interface of HRMS data with other Oracle modules.

Duties and Responsibilities:

  • Performs various data operations functions with specialized attention to the fact that information, decisions or communication may be sensitive or confidential;
  • Implements strategic Human Resources reform to ensure all workforce requirements are met for all assigned schools, offices and customer base;
  • Builds and supports a high quality workforce to support student achievement through robust employment data operations and data management programs;
  • Establishes and maintains a strong, positive working relationship with assigned school-based and central office staff to support the sourcing, assignment, onboarding, induction, retention, development and performance of high-quality candidates for all  positions;
  • Analyzes and reviews data collected in Oracle HRMS using relevant reporting tools to ensure accuracy of such data based on pay tables, union agreements and PGCPS authorized positions;
  • Develops and maintains routine reports that can be easily shared with team members and key stakeholders;
  • Trains and provides guidance to team members on standardized reports available to the HR team;
  • Provides specialized and confidential reports as required to the Director;
  • Maintains sensitive and confidential records, such as labor union membership data, compensation data and other personally identifiable information;
  • Analyzes data to identify areas where data collection may need to be improved, identifying patterns that can be used to facilitate corrections in data collection;
  • Collaborates with PGCPS IT personnel to develop and generate reports as required for use by team members and key stakeholders;
  • Identifies data related problems and makes recommendations for resolution;
  • Provides technical assistance and training to staff relative to data entry, reporting and other topics necessary for data collection and the implementation of the monitoring of HRMS data;
  • Conducts weekly audits and routinely reviews the work of team members;
  • Collaborates with the staffing and compensation teams as required;
  • Utilizes all Human Resources information technology, to include various HRIS platforms, and adapts to new technologies quickly;
  • Interfaces with technology staff on information systems issues related to Human Resources; and
  • Performs other duties as assigned.

Qualifications:

  • Ability to maintain and foster a work environment centered on sensitive and confidential information/data;
  • Ability to collect, retrieve, and organize data in a variety of forms;
  • Familiarity with both qualitative and quantitative data collection;
  • Must be able to draw logical conclusions and make recommendations; and perceive organizational implications of decisions and recommendations;
  • Highly proficient in Microsoft Office Suite with particular strength in Excel and skilled in the area of internet research;
  • Ability to troubleshoot problems concerning database records and communicate with co-workers and end users of the system;
  • Ability to read source documents, verify the accuracy of data, prepare reports and manage data storage and retrieval systems;
  • Possess vast knowledge of spreadsheets and accounting applications;
  • Ability to multi-task, organize and prioritize within a fast-paced rigorous environment;
  • Considerable knowledge of public school administration and policies;
  • Must be a self-starter, able to work well independently, with little supervision;
  • Must have demonstrated ability to work successfully with clients at all levels within the organization;
  • Excellent communications skills with the ability to build rapport with internal and external customers; and
  • Drives innovation and relentless about results with a strong sense of urgency.

Education and/or Experience Requirements:

Bachelor's degree from an accredited college or university required in education, human resources, business administration, public administration or a closely related field required. A minimum of five (5) years of progressive work experience in Human Resources, data analysis, education or in a relevant technical field required.   Extensive experience with technology applications and systems (i.e. Oracle, iRecruitment, Discoverer) and experience working in large organizations preferred.

Certification:

None required.

Supervisory Responsibilities:

May oversee the work of assigned personnel.

Physical Demands:

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and use fingers, tools or controls. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, the ability to adjust focus, and depth perception. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.

Working Environment:

The work environment characteristics are representative of those an employee encounters while performing the essential functions of the job.

Additional Information:

Highly demanding and fast-paced environment; frequently required to work long hours and weekends.  Annual leave may be limited during specified timeframes.  Local and non-local travel may be required.