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Administrative Procedures 0000 - System Guidance
Administrative Procedure 0705 - Information Technology Services Remote Access Procedures

Administrative Procedure 0705 - Information Technology Services Remote Access Procedures

I. Purpose

To provide guidance for employees to obtain remote access approval.

II. Information

Several employees occasionally work past normal work hours depending on the time of year and their responsibilities. A secure access to one of the county’s information systems will prevent an employee from traveling to their work location outside of their normal work day. This access requires that an employee connect to the school system’s network with Prince George’s County Public Schools (PGCPS) equipment using a wired or wireless high-speed internet connection.

III. Background

Employees have a need to connect to the school system’s network inside the firewall in order to complete work off-site.

IV. Definitions

  1. Remote Access – access to the PGCPS network from an external network outside the school system’s firewall.
  2. VPN Access (Virtual Private Networking) – A connection to the PGCPS network, through a wired or wireless high-speed internet connection using VPN software installed on the school system laptop.

V. Procedures

  1. VPN Access
    1. VPN access is a service granted to PGCPS employees who have demonstrated a need (e.g. Scheduling).
    2. The Employee will receive an email with directions on downloading the software to their computer.
    3. Once set up is complete, the user should be able to remotely access the PGCPS network. All employees are responsible for wired or wireless high-speed internet connection and equipment maintenance charges.
  2. Employee Responsibilities
    1. VPN Access is a privilege. Any inappropriate use of this access as outlined in Administrative Procedure 0700, Information Technology Services Acceptable Usage Guidelines, will result in immediate termination of service.
    2. This access is to be used only by the employee for which the request was granted. Sharing this access with any non-authorized person will result in immediate termination of access and may be subject to other disciplinary action.

VI. Monitoring and Compliance

IT staff will ensure that only current employees have remote access to the PGPCS network by auditing access regularly. Remote access is monitored in the same manner as direct access to the PGCPS network, so employees must adhere to Administrative Procedure 0700, Information Technology Services Acceptable Usage Guidelines.

VII. Related Procedures

Administrative Procedure 0700, Information Technology Services-Acceptable Usage Guidelines

VIII. Maintenance and Update of These Procedures

This Administrative Procedure originates with the Division of Information Technology and will be updated as needed.

IX. Cancellations and Supersedures

This procedure cancels and supersedes the version dated August 1, 2006.

X. Effective Date

July 1, 2019

About This Procedure

Revised: July 1, 2019

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