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A Guide to Addressing Questions and Concerns

Type of Concern Step 1 Step 2 Step 3 Step 4
Academic Concerns
 - Curriculum
 - Materials of Instruction
 - Grading Policies
Classroom Teacher Professional School Counselor
Assistant Principal
Principal
Curriculum and Instruction Chief Academic Officer
Concerns & Policy & Procedures report your concern to the Principal or Department Supervisor  use the steps in the Guide to Resolving Questions and Concerns click on Area Resolution Specialist to submit a concern  Area Resolution Specialist will facilitate a resolution
Guidance
 - College Admissions
 - Family Concerns
 - Social/Emotional Concerns
 - Student Transcripts
Professional School Counselor School Administration & Support Team Division of Student Services and Special Education Chief of Student Services and Special Education
Health and Medical Concerns Professional School Nurse (School Based)  Nurse Manager of School Area Health Services Specialist for School Area Supervisor of Health Services
Homeless Principal Homeless Office Office of Appeals Board of Education
Maintenance Principal Maintenance Office    
Special Education Concerns Classroom Teacher
Special Education Teacher
Special Education Chair
Professional School Counselor
Assistant Principal
Principal
Assistant Supervisor for Compliance Compliance Officer
Director of Special Education
504 Concerns School Counselor
(504 Case Manager)
504 Building Facilitator
(Designated Asst. Principal)
School Principal 504 Coordinator
Transportation Assistant Principal
Principal
Transportation Office    
Tuition Waivers/Kinship Care Office of Pupil Accounting Office of Appeals Board of Education  
DISCIPLINE
Short Term Suspension Principal (requests suspension of 1-3 days) Pupil Personnel Worker (review) Student Services  
Long Term Suspension / Expulsions Principal (requests suspension over 3 days) CEO's Designee (holds suspension conference) Office of Appeals Board of Education
TRANSFERS
General Transfer or
Before & After Care Transfer
Office of Student Records, Transfers, and Archival Services Office of Appeals Board of Education