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Risk Management and Workers' Compensation

14201 School LN, Temp 06-470
Upper Marlboro, MD 20772
Phone No.
Fax No.

Philip Hughes

Change in Claims Administration Services Effective October 1, 2022

We are pleased to announce the appointment of Sedgwick Claims Management Services, Inc. (Sedgwick) as the new administrator of our auto liability, general liability, property, and workers’ compensation claims effective October 1, 2022. We selected Sedgwick because of its positive reputation for quality casualty claims administration and its specialty focus on public entities such as Prince George’s County.

This means all employees should report all new claims to Sedgwick beginning October 1, 2022 by calling the New Injured Employee Hotline at 1-855-364-9861. For all questions relating to current claims, you may call Sedgwick’s Customer Service at 1-855-653-7470 effective October 3, 2022.  Notices of claim should be directed to Sedgwick Claims Management.

We look forward to working with you and Sedgwick in implementing this change and continuing to provide quality claims management for Prince George’s County.

Updates Related to COVID-19

Please read the next paragraph carefully.

We are closely monitoring the updates around the coronavirus (COVID-19) outbreak.  As a part of our phase back to work process, we want to ensure we are taking all the precautionary measures to avoid any current and future risks by reducing physical contact where possible.  As a result, effective immediately we are requiring that all documentation be sent to the Risk Management and Workers’ Compensation Office by way of fax, email, and if necessary by mail. 

 Please avoid visiting the office for any reason unless you have been informed to do so by the Risk Manager or a Risk Management team member.

In addition, we have implemented an alternative method of communication to continue the personable connection by way of Google Meets.   Google Meets is a video-chatting service designed primarily for business and office use, which allows us to chat over video and text.  You may request this service by sending an email to or follow-up directly with your Risk Management team member.

If you have any questions, you may call (301) 952-6234.

Thank you for adhering to the changes that will ensure the safety of our students, our community, and ourselves.


Slip, trips, and falls are the leading cause of injuries for the employees of Prince George's County Public Schools. We are committed to providing an environment that is safe, educational, and nurturing for all of our staff and students.   Our goal is to equip all of our employees with the informative information necessary to ensure we are providing not only an environment for our students to learn but a safe-by-choice environment.  

The Risk Management and Workers' Compensation Office is dedicated to providing premier risk management solutions for the second-largest school district in the state of Maryland, Prince George's County Public School (PGCPS) System.  The office strives to provide the highest level of customer service in managing the county's risks and exposures to ensure the health and safety of employees and students, and to protect the PGCPS financial assets.

Services Provided

Our office handles the following services for your convenience (click on the links where applicable for more details):


CURRENT CLAIMS:   For all questions relating to current claims, you may call Sedgwick’s Customer Service at 1-855-653-7470

TO FILE A NEW CLAIM AFTER OCTOBER 1, 2022: To file a Workers' Compensation Claim, you may contact the Injured Employee Hotline at 1-855-364-9861.  Call this number to report your workers' compensation claim prior to seeking medical attention for all work-related non-life-threatening injuries. 

For questions related to Workers' Compensation, you may send an email to  For all other questions, you may send an email to the Risk Management mailbox at